Refund Policy
Last updated:
Full refund within 14 days of purchase, no questions asked — on all paid plans.
We want you to be confident trying NOXEL SEO. If a paid plan isn't right for you, we make it easy to get your money back.
1. Eligibility
Any paid subscription — Silver, Gold, Platinum, or Diamond — is eligible for a full refund if requested within 14 days of the original purchase date. This applies to monthly and annual plans alike.
2. How to Request a Refund
Email us at contact@noxelseo.com with the email address associated with your account. No explanation is required — we process eligible requests promptly.
3. Processing Time
Refunds are issued to your original payment method via Stripe. Depending on your bank, it may take 5–10 business days for the refund to appear on your statement.
4. After 14 Days
Requests made after the 14-day window are reviewed on a case-by-case basis. We're reasonable people — reach out and we'll do our best to help.
5. Cancelling Your Subscription
You can cancel your subscription at any time from your account settings. Cancelling stops future billing but does not automatically trigger a refund for the current billing period — see Section 1 for refund eligibility.
6. Free Tier
The free Bronze tier requires no payment and is therefore not applicable to this refund policy.
7. Contact
Questions about this policy? Email contact@noxelseo.com — we're happy to help.